Guarantee
Do i need to use the products for 90 days to claim the refund?
Yes, there are no exceptions.
Do i need to send before and after photos to claim the refund?
Yes! To track your progress, please provide photos or videos showing your results. Submit one image or video before the product arrives and one each month for 90 days. Send your updates to support@curaid.com.
Do i have to return the products?
For the skincare products no you do not have to return the products back. But for the devices, yes including all accessories and box, must be in perfect condition. The cost of return is free.
Skincare
Where are the products made from?
Our products are thoughtfully crafted in Europe, following the highest ethical standards and sustainable practices to ensure quality, responsibility, and care for both your skin and the planet.
What makes Curaid Special?
Our commitment
100% cruelty free
Every product is developed without harming any living creature, now or in the future.
Vegan formulations
Our products contain no animal-derived ingredients, except for beeswax. The production of beeswax is strictly regulated to make sure sustainability is top priority.
Our blacklist
No carcinogens
We avoid ingredients with links to cancer. We carefully review the research and make decisions based on the best available evidence.
No parabens
We completely eliminate parabens which have been linked to hormone disruption and potential reproductive harm.
No phthalates
Phthalates are known endocrine disruptors and have been banned in the EU but still used in the US. We refuse to put them in any of our formulas.
No SLS sulfates
SLS sulfates strip natural oils and disrupt the skin barrier. Our cleansers and shampoos get the job done without the damage.
No benzines
We exclude benzene and its derivatives due to their potential health risks, including links to toxicity and contamination concerns.
No silicones & siloxanes
We ban all silicones and siloxanes due to their harmful buildup in the body and environment.
No toxic preservatives
You won’t find any toxic preservatives, such as formaldehyde, BHA, and others, in our products because they’re linked to toxicity and irritation.
No toxic pigments
We ban synthetic dyes, coal tar, carbon black, and talc, which have been linked to health concerns.
No toxic fragrances
If fragrance is used, it’s natural or organic and free from phthalates and synthetic musks.
Shipping & Returns
How long will my order take to arrive?
Our products are produced and shipped from Europe. For orders within Europe, you can expect delivery within 3-5 working days. If you are ordering from outside Europe, please allow
7-10 working days for delivery..
Can i track my order live?
With each order you get a tracking code which you can view the live status of your delivery
Do you ship Internationally?
No, unfortunately we are only shipping to Europe, but we plan on going International soon.
What can i do if i want to return the product?
It's easy as! Reach out to us via our contact us page here to initiate the return process.