Guarantee
Do i need to use the products for 90 days to claim the refund?
Yes, there are no exceptions.
Do i need to send before and after photos to claim the refund?
Yes! To track your progress, please provide photos or videos showing your results. Submit one image or video before the product arrives and one each month for 90 days. Send your updates to support@curaid.com.
Do i have to return the products?
For the skincare products no you do not have to return the products back. But for the devices, yes including all accessories and box, must be in perfect condition. The cost of return is free.
Shipping & Returns
How long will my order take to arrive?
Our products are produced and shipped from Europe. For orders within Europe, you can expect delivery within 3-5 working days. If you are ordering from outside Europe, please allow
7-10 working days for delivery..
Can i track my order live?
With each order you get a tracking code which you can view the live status of your delivery
Do you ship Internationally?
No, unfortunately we are only shipping to Europe, but we plan on going International soon.
What can i do if i want to return the product?
It's easy as! Reach out to us via our contact us page here to initiate the return process.